Admin| Inventory All Details

IT Asset/Inventory CARD - Code # 11 Attached to [Shreya Parab as the Current_User]

Contact Details

Shreya Parab/ TINY PC

Help center access
Email id : regaffairs@prismile.com
Contact # : 1234567890
Location : Head Quarters
Last Updated on : 05-Aug-2022

Conected Complaints

Total : 47 / till date

Computer : 25
Mails Related : 1
MS Word Related : 2
Other S/W : 6
Printer : 13

Setup_Details A

W-RG-0605/ ???

Machne Type : TINY PC
O/S (L/UL) : Window 10 Home (L)
Base Config : 12th Generation Intel® Core™ i3-12100 Processor(Core™ i
WorkGroup IP : 192.168.100.150
BitDefender : Yes
Working Staus : ON ROAD

Purchase/AMC Details

Ramdev Infotech/ Online

Invoice GST # : S000676/2021-22
Purchase Date : 20-Nov-2021

Price : Rs.18,330.00

Warranty : Yes
Warranty Period : 1 Years
Service center no. : +91 12345 67890

Configuration

Lenovo / ThinkCentre

Lenovo ThinkCentre M73 Tiny Desktop Core i5-4th Generation 2.9ghz, 4Gb Ram DDR3, 500Gb HDD Sata, Windows 10 Pro, 64 Bit Operating System MS Office/ Intel HD Graphics/USB 3.0, Ethernet,VGA) With Lenovo Keyboard Mouse/ Monitor 18.5" inch LCD Black
Default Printer :

History

Tracking/ Previous Users;

PrevUsers : Bought for Nivedita Regulatory, Shreya Old PC Pratiksha Garudkar
AllotDetails : Prism, Regulatory Affairs, Shreya Parab, regaffairs@prismile.com New PC Assigned

#	Issue/Complaint	Status
951	Lock Complaint Lenovo Service Center 22-05-2024 (12:08:54) : When lenovo engineer checked the pc the pc was running slow then he removed 1TB HDD and put new SSD 512 gb and first 4 gb ram in pc removed ram and put new 8 gb ram and reinstalled os I checked pc pc started fine	closed
949	PC Slow Working 18-05-2024 (04:39:26) : I called lenovo support and they said to come on Tuesday and check and tell me if there is any problem and fix it. 22-05-2024 (12:09:19) : When lenovo engineer checked the pc the pc was running slow then he removed 1TB HDD and put new SSD 512 gb and first 4 gb ram in pc removed ram and put new 8 gb ram and reinstalled os I checked pc pc started fine	closed
945	Checked Printer Not Connected Printer Offline (Pratiksha Garudkar) 15-04-2024 (07:13:30) : Checked Printer Setting Offline Printer Then Printer Troubleshooting And Connected Printer Checked Test Print Working Fine.	closed
941	PC Slow Working issue 19-03-2024 (04:40:41) : I checked the PC the same PC was running slow then I went to settings and checked windows updated automatically 20 minutes to update then I restarted the PC and the PC Working Fine.	closed
932	Canon Paper Stacked 07-03-2024 (02:15:12) : When I checked there was a paper jam in the printer then I turned off the printer and removed the jammed paper and I turned the printer back on and I checked by giving a test print working fine	closed
924	PC Slow Working 27-02-2024 (07:11:17) : When I checked PC was running slow then when I went to setting and checked windows updated then automatic windows was updating then after 45 minutes windows booted I restarted PC and then checked PC is working fine.	closed
914	PC Slow Working 20-02-2024 (04:22:12) : Window Automatic Updated After 30 Mints Then Restart PC Working Fine.	closed
913	Printing issue 19-02-2024 (05:07:21) : When I checked, the black print was not coming, then I went to the printer settings and cleaned the head, if I checked by printing again, the print is working fine.	closed
904	Canon Printer Paper Stack-Sheray Parab 06-02-2024 (04:03:08) : When I checked the paper jammed in the printer then I turned off the printer and removed the paper and then turned on the printer and checked the test print working fine.	closed
901	10:00 AM PC starts to turn on for 15 minutes 05-02-2024 (03:43:16) : Two days under observation	closed
894	PC Slow Working 29-01-2024 (12:51:45) : checked all files and restart PC working Fine.	closed
891	PC Slow Working 24-01-2024 (04:02:55) : closed all file and restart PC working fine.	closed
889	PC Slow Working 23-01-2024 (11:44:55) : PC was running slow when i checked then i went to settings and checked if windows update is running then automatic windows update was running then after 25 minutes update was done and restarted PC and checked then PC started working fine.	closed
883	The display does not come on 19-01-2024 (12:06:44) : I have sent it to PC service center	closed
846	PC Slow Working	closed
844	PC Slow Working 16-12-2023 (01:38:40) : All Temp File Deleted Then PC Is Working Fine.	closed
843	PC Slow Working 16-12-2023 (02:01:05) : All Temp File Deleted and Clear Chase Memory PC Is Working Fine.	closed
838	PC Slow Working 12-12-2023 (05:36:45) : All Closed File Then Restart PC Working Fine.	closed
827	Print is Not Coming In Properly 04-12-2023 (03:43:20) : Refiling Ink Checked Test Print Working Fine.	closed
825	PC is on but no display 04-12-2023 (11:26:18) : When I checked the PC the PC was completely black then when I completely shut down the PC and turned it back on the PC turned on	closed
823	PC Slow Working 30-11-2023 (05:34:15) : PC Slow Working Then Restart PC Working Done.	closed
802	Word File Not Open 22-11-2023 (12:43:28) : Closed All File And Reopen Word File Working Fine	closed
771	PC was not operating it was stopped. 04-11-2023 (02:04:10) : When i checked the PC was not working then i pressed the function button i closed all the files and when i turned it on again the PC started working fine	closed
751	Required Google Meet Meeting Jaywin 26-10-2023 (06:25:19) : Google Meet Meeting ID Created and Join Meeting Jaywin 4:30 PM Working Fine.	closed
729	Printer Issue Canon G3010 Automatic Orange Light Blinking 19-10-2023 (12:47:23) : When I checked the printer the printer was blinking automatic orange light then when I cleaned its head the orange light stopped blinking and I turned off again then I gave a test print the print is working done.	closed
716	PC Slow Working Windows Automatic Updated 12-10-2023 (04:04:25) : when i checked PC it was running slow then when i checked PC windows was updated 30 minutes then windows updated and PC is Restart Working Done.	closed
706	PC Slow Working 07-10-2023 (03:22:45) : All File Open Closed All File PC Restart Working Done.	closed
705	PC Slow Working 07-10-2023 (03:22:27) : All File Open Closed All File PC Restart Working Done.	closed
694	PC Slow Working 03-10-2023 (01:10:57) : when i checked the PC was running slow then i closed all the files and i restarted the PC and then the PC started normally	closed
676	PC Slow Working 25-09-2023 (01:11:28) : When I went and checked the pc was running slow then I closed all files and opened File Working Done.	closed
638	Word file does not save 05-09-2023 (03:35:30) : 1. Word file automatic save Word 97-2003 template (.dot) and file size 0kb. 2.When I checked, I checked the save as type of the file and opened the file after saving it in word document (.docx). 3.issue is Resoled.	closed
609	Printing Issue Canon G3010 Orange Light Blinking 23-08-2023 (06:23:01) : When I checked, the automatic orange light was blinking, then when I turned the printer off and on again, it turned on then check test print working done.	closed
607	Scan Document Error 107 23-08-2023 (04:03:13) : when i checked document was not scanning then i uninstall old ftp and then i install new ftp	closed
590	Print Copy But Printer Is Offline Error. 16-08-2023 (06:15:56) : Checked Printer But Printer Is Offline Then Refix USB Cable Printing Is Working Done.	closed
585	Print does not come 16-08-2023 (10:58:03) : Print was not coming so when I checked the printer cable the USB cable of the printer was loose and when I refixed the cable the printer turned on. then Print Printing Is Working Done.	closed
567	PC Slow Working Windows Updated. 07-08-2023 (10:55:58) : when i checked pc it was running slow then when i checked pc windows was updated then windows updated and i took pc is Restart Working Ok.	closed
560	Pc is working slow 02-08-2023 (12:57:45) : Checked with the Windows Update found that there are 4 Updates Available so Updated windows. After Updating Windows Pc will show pop of Restart Pending so restarted PC then it is working fine.	closed
556	PC Not Responding 01-08-2023 (01:14:12) : PC Not Responding, Restart PC Properly Working Done.	closed
555	Zoom Screen Share is not working from jaywin side 31-07-2023 (06:17:39) : Find with the issues Found that in Zoom ->Host is disabled screen share go to participant -> make jaywin as host then screen share from jaywin is working. Now jaywin can screen share in zoom. Issue is resolved.	closed
549	Required to schedule zoom meeting with Jaywin 31-07-2023 (01:34:57) : Scheduled zoom meeting with Jaywin at 2:00pm to 3:00pm as per requirement and shared zoom joining Meeting ID and Passcode as well to join the Meeting.	closed
529	my pdf file is not opening 25-07-2023 (02:13:26) : closed the pdf then when selecting those pdf right click then open with -> then selected adobe pdf reader then working done	closed
492	i have thunderbird mail file in which when opening ,its not opening in thunderbird. 05-07-2023 (12:27:41) : Just right clicked on the file, select Open with.. then select thunderbird to open. then the mail is opening in thunderbird.	closed
482	Windows Updated Automatic 28-06-2023 (01:06:29) : Windows Updated Automatic And PC Restart Working Done.	closed
468	Printing Not Proper 21-02-2023 (10:49:18) : Cleaning Head Working Done.	closed
456	Printing Not Proper 01-02-2023 (01:33:18) : Refiling Ink Working Done.	closed
448	Word File Not Opne 30-01-2023 (11:00:04) : Closed All File & Reopen File Working Done.	closed
379	Printed Paper Stack 29-11-2022 (07:49:38) : Removed Stucked Paper from the Printer then Printer is working.	closed