| # | Issue/Complaint | Status |
|---|---|---|
| 944 | Internet Not Connected (Ravindra Landge) 27-03-2024 (03:29:30) : checked internet not connected then refix lan cable cable working fine. |
closed |
| 839 | Zero And Nine button is not Working 13-12-2023 (02:02:34) : Security Guard Telephone Is Not Working (Zero And Nine Button IS Not Working) Then Replace Telephone Test Other Number Call Then Telephone Is Working Fine. |
closed |
| 801 | Mail Issue 22-11-2023 (12:09:46) : Mail is not coming then inbox repair mail is working fine. |
closed |
| 798 | Print is not Coming 21-11-2023 (01:19:07) : Printing issue Remove Old Printer Drivers and re install New Printer Drivers then checked test print working fine. |
closed |
| 764 | Excel File Not Working (Priyanka Shukla) 01-11-2023 (03:43:02) : All Closed File And Reopen File Working Done. |
closed |
| 741 | Disk Full Error 23-10-2023 (05:33:11) : I gave the spare PC in it to the new HR |
closed |
| 686 | Firewall Updated 04-10-2023 (11:39:06) : . |
closed |
| 619 | Spark Internet Line Issue. 31-08-2023 (01:33:07) : 1.After 30 minutes when I turned on the vc it automatically stopped then I went to check the line and there was an issue in the line then I called Spark Vender and said that there is an internet issue they said that I will get my people to check the line. 2.Their people came in 15 minutes and checked the line, they said that there is an issue with the cable and after checking the cable they turned on the line after which the internet is working done. |
closed |
| 568 | PC Not Responding 07-08-2023 (10:52:27) : New User MIS-Sachin when i checked the pc it was not turning on then i removed the power cable of the pc and put it back and i turned on the pc the pc is working Ok. |
closed |
| 563 | PC Automatic Shut Down Check Power Cable No Supply This PC And Replace Power Cable Issue Resolved. 03-08-2023 (04:47:05) : PC Automatic Shut Down Check Power Cable No Supply This PC And Replace Power Cable Issue Resolved. MIS New User-Sachin |
closed |
| 544 | Printer Shifting Shreya Madam Desk To Shilpa Desk 29-07-2023 (11:32:58) : Printer Shifting Shreya Madam Desk To Shilpa Desk thin power on printer check print working done. |
closed |
| 539 | Windows Updated Automatic (MIS New User) 28-07-2023 (11:33:13) : Check PC Slow Working Thin Check PC Windows Automatic Updated Windows Updated Successful Working Ok. |
closed |
| 534 | Windows Updated Automatic 27-07-2023 (10:32:10) : PC Slow Check PC Windows Updated 25 minutes thin Restart PC Working Ok. |
closed |
| 531 | Check PC Automatic Shut Down 26-07-2023 (11:41:50) : Check PC Automatic Shut Down Thin Check Power Cable And Refix Power Cable Working Done. |
closed |
| 513 | Shift PC from HR Department to Admin Area (Irshad mallick) 19-07-2023 (06:35:11) : Shifted Irshad Sirs PC from HR Department to Admin Area as per instruction from AB |
closed |
| 510 | PC Automatic Shut down 18-07-2023 (03:32:35) : First checked power cable is plugged in or not it was loosen then tighten the plug and reinserted to pc then pc is working okay [New use Sachin (Data Entry)] |
closed |
| 491 | Install Coredraw in Sharads Laptop as per instruction from AB. 06-07-2023 (03:42:14) : Installed Coreldraw Graphic Suit in Sharads laptop but Software Required 8GB RAM But Sharads laptop RAM is 4GB so it is not supporting and will not work. |
closed |
| 490 | Had installed a new Konica - for which all the users will have to put PW for picking their respecive print out. Configuration this requirement on all users as per the given SOP 04-07-2023 (05:10:46) : installed on amit sirs laptop and tested - found ok 04-07-2023 (05:12:43) : now completed for MIS team viz mangesh, sangram, ruban and amey - found ok as we tested the printouts - its asking for respective password 04-07-2023 (05:16:50) : taken up next for shilpa, shweta and rahul sir, completed the installation and tested the process for taking the printouts with password. its found ok! 05-07-2023 (12:24:11) : now taken up for sagar bele and reshma kale,completed the installation and tested the process showed them how to operate and put password to take the printouts. 06-07-2023 (12:09:06) : now done with Tejal and Nisha mam provided them Password and showed them how to operate to get the printouts 06-07-2023 (03:44:32) : Now Taken up next for Gautam sir and Neeta mam,Completed the installation and tested the process for taking the printouts with password. its found ok! 07-07-2023 (01:11:10) : Done with Hussain and Billing two pc and showed them how to put id and password to take printouts and its found ok. Done with all users and its working fine. |
closed |
| 484 | PC Slow Working 30-06-2023 (12:03:51) : Windows Updated Restart PC Working Done.(Sammer New User) |
closed |
| 481 | Lan Not Connected (Samruddhi) 28-06-2023 (10:50:36) : Re Connected Lan Cable Working Done. |
closed |
| 474 | PC Slow-Shilpa 21-06-2023 (01:02:46) : Windows Updated PC Restart Working Done (Shilpa Poojary) |
closed |
| 464 | PDF Software Issue 04-02-2023 (06:12:49) : Adobe rider updated issue is Resolved (Irshad Sir) |
closed |
| 453 | PC Slow Working 30-01-2023 (05:10:31) : Windows Updated Then Restart PC Working Done. |
closed |
| 446 | Excel File Not Open 27-01-2023 (12:48:46) : PC Hang Then Restart PC & All File Is Working Done. |
closed |
| 444 | PC Slow Working 27-01-2023 (12:45:21) : Windows Updated & Restart PC Working Done. User (Shilpa Poojary) |
closed |
| 429 | PC Slow Working 03-01-2023 (04:43:58) : Restart PC Working Done. (Ruban John) |
closed |
| 423 | PC Slow Working 02-01-2023 (04:33:50) : Windows Updated & Restart PC Working Done. (Shilpa Poojara) |
closed |
| 421 | PC Slow Working 30-12-2022 (06:12:21) : Windows Updated thin Restart PC Working Done. (Shilpa Poojary) |
closed |
| 360 | New User (Shilpa Poojary) Regulaory 17-11-2022 (04:34:33) : System Setup All Done System is working. |
closed |
| 347 | PC Slow Working 08-11-2022 (05:31:27) : Restart PC Working Done (Regulatory - Nikita) |
closed |
| 342 | Auto Disconnect Internet (Ruban John) 04-11-2022 (03:43:03) : First i have checked disconnection of LAN then changed LAN Cable but same issue then changed RJ45 Connector and Crimped wire with Cripming tool then issue is resolved [Ruban(MIS)] |
closed |
| 333 | Not Space Disk Full 29-10-2022 (08:10:20) : Spare CPU IT Department Reinstall Operating System Windows 10 and All Application Install (Microsoft office, Konica Printer Drivers and ects. |
closed |
| 293 | 1. Lenovo Laptop (neeta's new one) display issue
2. Required temporary desktop for working 15-08-2022 (01:24:38) : 1. lenovo service center is that they have mentioned to repair your present lenovo laptop in 3 working days (minimum) which seems to be wed. 2. Setup mini pc on your desktop for temporary used. 11-10-2022 (10:02:18) : the case is closed after replacing the mother board and the bios and the display and the ram. the damage was severe. there are marks of physical damage, however got the repair done under warranty. now the same laptop is allotted to head.ft 12-10-2022 (02:32:14) : the case is closed as neeta mam got her new laptop and the old laptop is repaired and Handed over to Palwinder Sir. |
closed |
| 184 | Disturbance is coming while using 21-06-2022 (11:31:13) : User Name Please? 21-06-2022 (06:59:49) : Complaint raise with EPBX vendor. 23-06-2022 (10:26:39) : After line cleaning its working. |
closed |
| 98 | IVMS visitors machine is not visible into the application 03-06-2022 (04:36:05) : To add three device in ivms this is only done by sameer sir on tuesday.Till that time satish provide solution to add employee in ivms. |
closed |
| 25 | SQL ERROR IS coming while login 25-05-2022 (06:55:53) : EPFO site issue. Not any internal issue. EPFO site under maintaince for sql query. |
closed |
| 23 | Redirect webpage to https 25-05-2022 (05:15:00) : In cpanel change htaccess setting in file manger under webhosting.now prismile.com is https.prismile.com |
closed |
| 13 | Date and Time issue 24-05-2022 (05:38:33) : CMIOS Battery change. |
closed |
| 12 | thunderbird inbox mail missing 24-05-2022 (05:37:58) : need to map server. If server not map with L drive you unable to see your data as well as thunderbird mail. |
hoax |
| 11 | laptop camera not working 24-05-2022 (05:36:46) : After pressing F8 button its start working. |
closed |
| 10 | laptop camera not working 24-05-2022 (05:35:58) : Camera option is disable. After pressing F8 button its start working. |
closed |
| 9 | laptop camera not working 24-05-2022 (05:34:59) : After pressing f8 button its start working. After option is disable. |
closed |
| 8 | party sent one corel draw file in 22 version so to open that file need latest version. 24-05-2022 (05:33:31) : trail version install. |
closed |
| 7 | control panel not working.
system microsoft future not working. 24-05-2022 (05:32:58) : system format and again install all software its working. |
closed |
| 6 | Tds certificate not getting upload 24-05-2022 (05:32:13) : This required when emsinger latest version come. That time we need to install emsinger again. |
closed |
| 5 | Lan connection disconnect so many times. 24-05-2022 (05:30:33) : Lan port change. |
closed |
| 4 | Tally data not getting.
I first check server is map or not.
If it is map you will get tally access otherwise not. 24-05-2022 (05:16:25) : need to map with server. If you not map with L drive then data not showing. |
hoax |
| 3 | Date and Time issue.
Need to change CMIOS Battery. 24-05-2022 (05:15:28) : waiting for CMIOS battery quotaion 26-05-2022 (01:53:08) : CMIOS Battery change. |
closed |
| 2 | Laptop C Drive only having 30 GB space.
Only 498 MB space are available in C Drive.
Unable to install any app or file. 24-05-2022 (05:14:43) : Waiting for approval 31-05-2022 (12:22:02) : still waiting for approval... 07-06-2022 (05:50:28) : WAITING FOR APPROVAL. ONCE ITS GET APPROVE TICKET WILL BE REOPEN. |
closed |
| 1 | Xampp stop working.
After uninstalling xampp and temp file i am trying to install the xampp again.
but after installing the same still not working.
Also tried to check with wifi and lan but not working. 24-05-2022 (05:10:07) : tried installing xampp but still not working 31-05-2022 (12:20:30) : After download previous version its working. |
closed |